TS Priorities and Projects 2003/04

 

Improve electronic services. (Balanced scorecard 1.1)

·         Implementation of Aleph LMS, SFX and Metalib.

 

Strategic collections (Balanced scorecard 1.3)  

 

Process Improvement (Balanced scorecard 1.4)

 

Train & Cross train (Balanced scorecard 2.4)

 

Act on User Needs (Balanced scorecard 3.2)

 

Design for satisfaction (Balanced scorecard 3.3)

 

 

5/8/2003