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Welcome to the Staff Development and Training Program

 

 

 


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T&P Series Research and Resonsibility Narratives
Thursday, July 13, 2017, 1:00 PM - 2:00 PM, Marston Science Library Room 136

Instructors: Mary Edwards, Val Minson, John Nemmers, Hannah Norton, Carl Van Ness

Research and Responsibility Narratives play a crucial part in the Smathers Libraries tenure and promotion process. Narratives let you “make your case” in your own words, and those words matter. At this workshop, three librarians who have recently composed narratives will give insights and strategies on the narrative-writing process, and two members of the T&P Committee will provide an overview of Committee expectations. An excellent opportunity for anyone heading towards a mid-career review or T&P.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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SensusAccess Accessibility File Conversion Program Workshop/Demo
Monday, July 17, 2017, 1:00 PM - 2:00 PM, Smathers Library, Room 100


UF has purchased a campus-wide license for the cloud-based program called SensusAccess (http://www.sensusaccess.com/).  SensusAccess allows the UF community to convert documents into a wide range of accessible media: audio books (MP3 & Daisy), eBooks (ePub, ePub3, & Mobi), and digital Braille.  SensusAccess can also convert inaccessible documents such as image-only PDFs, jpeg photos, and PowerPoint presentations, into accessible formats.  The wide range of languages it will transcribe is impressive- http://www.sensusaccess.com/service-description.

 

As a collaborative effort between UFIT and the UF Libraries Accessibility Advisory Committee, representatives from SensusAccess will be available to conduct a workshop/demo on SensusAccess to show Libraries staff how we can use SensusAccess to begin the process of becoming compliant with UF’s new EIT Accessibility policies and make sure our files are universally accessible to all.

 

Questions? Please email Stacey Ewing srewing@ufl.edu.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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10 Steps to Staff Recruitment
Thursday, July 20, 2017, 10:00 AM - 11:30 AM, Library West Room 419

Instructors: Tina Litchfield and Joe Piazza

This session will guide hiring managers through the TEAMS recruitment process, and will run through each of the 10 steps including finalizing the position description, posting the position, preparing interview questions, reviewing applications, and onboarding a new hire. Filled with tips and tools, this is a practical and first of its kind training for recruitment of TEAMS positions in the Libraries.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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EBSCO Accessibility Study on User Experience
Wednesday, August 2, 2017, 3:00 PM - 4:00 PM, Library West Room 419

EBSCO recently conducted a usability study for users with visual impairments with the help of Bentley University’s User Experience Center. In partnership with the Carroll Center for the Blind, a talented and diverse group of college students was recruited for participation in the study. In this professional environment, students shared their approach to online research and demonstrated how they navigated and experienced the products. Come and find out what was learned through the study which can be applied to any website design.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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OPS Recruitment

Tuesday, August 8, 2017, 3:30 PM - 5:00 PM, Library West, Room 419

Thursday, August 10, 2017, 10:00 AM - 11:30 AM, Marston Science Library, Room 136

Instructor: Joe Piazza

This session will guide OPS supervisors through the OPS recruitment process, and will focus on the different OPS classifications, Federal Work Study, the job requisition, and the onboarding of new OPS hires. This training is recommended for OPS supervisors in the George A. Smathers Libraries.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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The Do's and Don'ts of Working with Challenging Patrons
Tuesday, August 15, 2017, 10:30 AM - 11:30 AM, Library West Room 419

 

What is a challenging patron? It all depends on who you ask and what branch of the library they work for.

 

Challenging patrons are various types of people, all with different issues and concerns. From eccentric behaviors to mentally unbalanced people. From unruly children, to those who are upset or angry with the library itself. Their concerns can be all across the board.

 

In this interactive and informative webinar, participants will learn:

  • Identifying challenging patrons and present ideas to help work with them.
  • Words and phrases to use and not to use when working with a challenging patron
  • To resolve conflicts – with the formula of LASTS- as it applies to the different categories of patrons- Look Attitude – Speak – Take Responsibility – Serve

 

Attendees will have the opportunity to create a personal plan of action and accountability that will help them put these ideas into practice.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Ask A Librarian Training Workshop
Thursday, August 17, 2017, 10:30 AM - 11:30 AM, Marston Science Library Room 308

 

This training is for library staff and faculty, new and experienced, who would like to receive training in basic Ask A Librarian functions and service expectations.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Ask A Librarian Training Workshop
Tuesday, August 22, 2017, 3:30 PM - 4:30 PM, Library West Room 211

 

This training is for library staff and faculty, new and experienced, who would like to receive training in basic Ask A Librarian functions and service expectations.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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I Am Not A Robot: Using Emotional Intelligence to Humanize Virtual Reference Interactions - RUSA
Thursday, August 24, 2017, 12:00 PM - 1:00 PM, Library West Room 212

RUSA’s Behavioral Guidelines for Reference and Information Services state that visibility and approachability, listening, and interest are required for successful reference transactions. As the number of online reference interactions continue to increase, librarians must rethink how to present these attributes to our patrons. This webinar will assert that improving emotional intelligence will improve our overall virtual communication. According to Mayer, Salovey and Caruso, individuals with high emotional intelligence often have a better ability to engage in sophisticated information processing. As virtual reference requires a multilayered skillset (reference, technology, customer services, communication) in a fast paced environment, virtual reference staffers with higher emotional intelligence will improve the experience for both practitioner and patron. This webinar will provide librarians and staff with an emotional intelligence toolkit to improve their virtual reference experience as well as provide tips for implementing a training program that incorporates emotional intelligence principles.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Solving the Personality Puzzle: 2-Part Webinar Part 1
Wednesday, August 30, 2017, 10:00 AM - 11:30 AM, Library West Room 419

This 2-part workshop series is an invaluable tool in understanding your own personality style, as well as understanding those with whom you interact. In the first session, Personalities at Work, you’ll examine your own personality style as well as the strengths and struggles of the other three basic styles. As you learn about yourself, you’ll undoubtedly experience an “aha!” moment regarding someone else (or several “someone elses”!). We’ll also delve a little deeper to find out what makes them – and us – tick!

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Solving the Personality Puzzle: 2-Part Webinar Part 2
Wednesday, August 31, 2017, 10:00 AM - 11:30 AM, Library West Room 419

This 2-part workshop series is an invaluable tool in understanding your own personality style, as well as understanding those with whom you interact. In the second session, How in the World Can I Communicate With Them?, we’ll continue to deepen our understanding and discover specific ways to deal effectively with each style.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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T&P Series Mid-Career Review
Wednesday, August 31, 2017, 10:30 AM - 12:00 PM, Library West Room 429

This T&P session includes an overview of the midterm review process, a discussion of packet preparation, and a question and answer session. The panel will include members from Smathers Library Human Resources, the Tenure and Promotion Committee, and tenure-track library faculty who have recently completed the midcareer review process. The session is suitable for those new to the T&P process, those who are preparing their packets, faculty mentors, and supervisors or Chairs of faculty in the T&P process.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.