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| Information Technology Who We Are Meeting Mins Equip Checkout Report Probs FAQs Phone# | ||
Check out our Organization Chart to find out more about the loveable gang in Information Technology.
Peruse the Smathers Library IT Department Blog .
Minutes from Meetings
Just dying to know what we talk about in our weekly
Information Technology Staff Meetings? Now's your chance.Going crazy trying to figure out what gets talked about at the
Middle Managers Meetings? Wonder no more!
Reporting Problems with Computers or NetworksGROVER
Reporting Computer-Related Problems:
To report computer-related problems,
staff should send submit a request with all pertinent information
(WSID, location, and brief problem description) online in: GROVER
Report a Problem For Emergency Help
Programming services, network installations, and software/hardware requests:Programming services, network installations, and software/hardware requests are all processed online through GROVER. Anyone may make a request, but it must be approved by the cognizant department chair before it is forwarded for further processing.
Laptop Checkout Instructions
Please submit a request in GROVER to reserve a laptop and/or projector for checkout.
Please include the DATE & TIME of pickup as well as the DATE & TIME of return.
Please provide 24 hour notification prior to checkout.
FAQ's and other Useful Information
REAL answers to REAL questions-- what a concept!Unsolicited Commercial Email (Spam)
Q: What should I use to access files via FTP?
A: There is an FTP client included with Windows which runs from the command line. Just type FTP at the command prompt and it brings up a text client. However most people seem to prefer a drag-and-drop interface which works like the Windows desktop itself. Several are available, but a good Open Source client is Filezilla. You can get it from http://filezilla.sourceforge.net/ (choose Download), or copy it from the Smathersnt2r folder ReadOnly, located in the Departments folder.
Verify Patron Failover Test Worksheet (MS Word)
Computer Training Available to All Staff
Archive Data
*Please note: NEW e-form Blog Policies and Procedures
Library Departmental Phone Numbers
Administration 273-2505 HSS Reference 273-2615 Access Support 273-2525 Human Resources 273-2595 Journalism 273-2770 Acquisitions & Licensing 273-2675 Judaica 273-2791 AFA 273-2805 LAC 273-2745 Business Services 273-2555 Maps 273-2825 Cataloging & Metadata 273-2675 MSL Circulation 273-2851 MSL Reference 273-2856 Documents 273-0367 Music 273-2815 Digital Services 273-2900 Preservation 273-2845 Education 273-2780 Special Collections 273-2755 Facilities 273-2575 Information Technology 273-2800
