Old FAQS

Old FAQ's:
Frequently Asked Questions from the Past

Email

How do I make a signature block ("sigblock") on my NERVM email account?

     When sending email outside the libraries, especially to lists, it
is helpful to sign your messages to identify yourself more clearly. Not
all mail systems give the same detailed information in headers that ours
does, and this will help you get timely responses.
 
     To create an email signature, do the following:
 
1) Type: X  SIGNATUR      (where  is YOUR userid)
 
2) Type a3 on the command line
 
3) In the space that opens up on the screen, type your signature as you
   want it to appear. Do not type in the prefix area (=====)
 
4) Type: FILE     on the command line
 
     A few tips on what the signature should contain: your name and your
email address are bare minimum. Institution, mailing address, phone #
are optional. But be advised: anything longer than 3 lines or so is
considered bad form (a breach of "netiquette"), and by all means, avoid
cute sayings, cartoons, etc. These get old very fast.
 
     After the file has been created, you may "sign" any email message
when you are done typing it by typing: SIGN    on the command line.
 
     If you want ALL your email to be signed automagically, you need to
create (or edit) a file named: MAILUSER XEDIT. To do this, type:
X MAILUSER XEDIT      and add the line: SETMAIL SIGNATURE AUTO
Bear in mind, however, that if most of your email is local, people here
probably don't need quite as much information as those outside the
libraries do.
 
An example of a SigBlock:
 
Suzy Shaw                Systems Office, University of Florida Libraries
Network Coordinator

How can I tell when email sent from my NERVM account is received?

(NOTE:This works only for other NERVM accounts.)
 
    If you want to know when mail you send is read, you can request that an
acknowledgement be sent to your reader when each of your recipients first
reads your mail. This can be accomplished in several ways.
 
1)  To request an acknowledgement on only the occasional mail message, do the
following:
 
    a) Prepare to send a message as you normally would and add (ack at
       the end of the line before pressing . For instance, if you
       wanted to send a message to user joeread and receive an acknowledgement
       when he read it, you would type:
 
          mail joeread (ack  
 
       OR
 
    b) Prepare a message to an individual or group as usual. Right before
       sending the message, move the cursor to the command line (at the top of
       the screen for a mail message, reached by pressing the  key)
       and type:
 
          options ack 
 
2) If you want to receive an automatic acknowledgement on ALL of your mail
messages, you need to create (or edit) a file named MAILUSER XEDIT. To do
this:
 
    a) From the R; prompt (or any command line), type:
 
          x mailuser xedit  
 
    b) Type a3 (to give yourself three lines to work with) on the command
       line and 
 
    c) In the space that opens up on the screen, type:
 
          setmail ack yes
 
       Then press the  key two separate times to return to the
       command line.
 
         *Caution: do not type in the prefix area (=====)
 
    d) From the command line, type:
 
          file  
 
    Automatic acknowledgements will appear in your reader just like any other
mail message and must be deleted the same way. They can contribute to a full
disk problem the same as any mail message if you fail to keep up with your
messages and discard them when no longer needed.
 
    Once you have set up a mailuser xedit file to generate an automatic
acknowledgement for every message you send, you may override the feature on
individual messages by typing from the command line of a mail message:
 
      options noack 
 
or, by giving the (noack command when you initiate a mail message: i.e.
 
      mail joeread (noack  
 
 
    Automatic acknowledgements will not arrive for some messages sent to
other sites.

Why isn't my Mac on the Network?

 
     Problems getting that pesky TCP/IP stuff to work on an
ethernet connected Mac? Be sure that "EtherNET" not "EtherTALK" is
selected on the Network icon.

     If the network icon ''disappears'' from the System Folder, make
sure that the right network conenction is selected, ie, it this is
an AppleTalk connection behind a FastPath, the LocalTalk option must
be selected when TCP/IP is installed.  --Bobbie Parker

How do I do "uploading" and "downloading" on ia PC with an Irma card?

     Adding uploading and downloading (SEND and RECEIVE) capability
to E78PLUS software for emulator cards:
 
     Use "Irmalink FT/3270 -- FOR USE WITH DCA'S CUT EMULATORS" disk
(FDA31410). Copy all files on that disk into the E78PLUS subdirectory.

How do I find the physical address of a Mac ethernet card?

 
        Open the MacTCP control panel and click the Ethernet icon while
holding the Option key (make sure CapsLock is off). The physical address will
appear under the icon.  --Bill Covey

Help loading RLIN Software?

 
If you need to change the software configuration on a PC being used as an RLIN
terminal:
 
1) note the terminal ID of the PC - posted on the outside of the PC somewhere
2) note the type of printer attached to the PC (if any)
3) note the port the printer uses (LPT1 or LPT2 - generally LPT1)
4) if you plan to use the PASs command, know:
   a) if you plan to write records to a disk file or directly to a local
       system through an asynchronous port (for now, to floppy disk)
5) activate the RLIN software, if not already - but DON'T log on
6) identify the version of the software that you're using (appears in lower
   left-hand corner of the screen)
7) call the RLIN HELP DESK: 1-800-537-5546
   a) identify yourself and say you need assistance configuring the
      terminal software for a PC used as an RLIN terminal
8) with the RLIN software active, bring up the configuration screen by
   pressing    simultaneously
9) follow instructions of RLIN HELP DESK personnel
10) if modifying for the PASs command:
    a) say YES on line that reads: PASS to Disk Drive:
    b) on line that reads File Name (right below), type in the drive
       letter and file name. For instance:
       File Name: a:rlin.pas
11) after making all needed changes, hit the SEND MSG key (generally the
    gray <+> key on the far right of the keyboard) to save the changes and
    exit the Configuration screen
12) the changes made to the configuration may reappear on the screen - clear
    screen, press   keys simultaneously
13) try to log on to RLIN and test the changes before hanging up with the
    HELP DESK
14) If you need to reload the software, call Systems for help

Help with Arial Problems?

 
     If it is necessary to reboot the Ariel workstation, turn on the
power on the Workstation itself LAST.  --Bill Covey


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Old FAQ's: Frequently Asked Questions from the Past

Email

Old FAQ's:
Frequently Asked Questions from the Past