Systems Staff Meeting Notes 04/22/02

Systems Staff Meeting Notes
April 22, 2002

Present: Rich Bennett, Cynthia Bowker, Will Chaney, Bill Covey, Suzy Covey, Debra Harris, Martha Hruska, Bobbie Meng, Geoffrey Stewart
  1. Web Training Commentary – Suzy and Debra have been attending Web training classes at CITT in Turlington as well as New Horizons classes at the stadium. Suzy has taken all of the Web-related classes at CITT in order to understand what they are teaching staff members – and what items do not apply to the Libraries (FTP, etc.). Some of the classes she has taken include: Dreamweaver, FrontPage, Flash, Netscape Communicator, Digital Media, Digital Video and Photoshop. Several were cancelled for lack of interest. Debra notes that the Dreamweaver class at the stadium was more thorough – and an all-day affair. New Horizons offers access to their resources and you can retake the class free of charge within the following six months.
  2. Disaster planning – CLAS fire last week. There was a lot of smoke damage resulting in crashed disk drives on the servers. It has taken a long time for them to come back to 100%. First discovery response when a fire is discovered should be to pull the fire alarm and evacuate the building. This did not happen in this case – they thought people would ignore the alarm, thinking it was a drill, so they went around knocking door-to-door to let people know there was a fire. This is not the correct response to a fire. Planning for disaster – need to look at what steps are necessary to get back online. MSL will have the backup for user files and one generation of backup tapes on the new SAN. This will cover user file space, emergency Web, SQL, email. Basic service restoration – SQL is the most difficult for us. We’ll have to get a spare box ready to go as the backup for it. Mail – POP 3 on Linux for Web presence. Also need to consider departmental relocation. Official disaster plan needs to be submitted by the end of the calendar year.
  3. Web server – crashed on Sunday afternoon around 2:30PM. Bill turned off McAfee – it is much more responsive now. Will do manual server virus scans. Rich notes that it also went down on Saturday afternoon, but came back on its own. Could have been a DOS attack, Bill will check into it.
  4. Martha presented service awards to Rich Bennett (25 years) and Debra Harris (10 years).
Review Minutes of 4/15/02
  1. Nets #1 – browser issue with Jana – Will left messages, but was unable to contact Jana. Rich notes that she was away at a conference last week.
Ongoing Systems Updates
Equipment Received/Installed/Repaired
  1. More Dells have been allocated.
  2. Big optical mouse order on the way – will be 50-75 units ordered for MSL & HS&S.
  3. UPS order to go out this week. Some destined for DLC, they have an electrical glitch going on up there.
  4. HS&S will pick up the flat-panel monitor machines.
  5. All of the SAN parts have been received.
Support Issues and Liaisons
  1. Barbara Gundersen – Geoffrey reports that she has been having a weird IE problem with the way the windows open. Geoffrey determined that it was due to the way the pop-up ads were being closed. If you close them at a small size, the next time you open a window, it retains the small size that you closed it in the time prior. It is possible to block all pop up ads at the server level, but then it take the window a long time to open.
  1. KLEZ virus is blooming – we’re stopping a large number of it on the server. The number of .exe attachments has also increased – probably virus infected as well.
  2. SAN installment – need to determine what the status of the power in MSL is from Facilities.
  3. Security System – system on the right is working fine, the one on the left is running slower – they are identical systems.
  4. Network browse – will reconfigure all Win’95 machines (Xerox print release stations) to see if this solves the problem.
  5. DNS change to W2K – will take config files from Solaris. We’ll bring it online to see how it goes before throwing the switch and changing the IP address.
  6. Primary domain controller to W2K – will allow for active directory implementation.
  7. Bill is beta-testing a centralized software installation system.
Software Projects Status
  1. Cynthia – still working on converting Current Net spreadsheets to a Web-accessible page.
  2. Ying will be back to work either this Friday or Monday.
DP Coordinator
  1. Phone system backup – Debra placed a work order for the backup on April 12. Checked with them today, they had no record of it & the order number was assigned to a different case. New order placed today.
  2. Debra has hired two new students for the summer term: Latoya Daniels (Evelyn Anderson’s daughter) and Nicole Holt. Still looking for a third and final student.

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Last updated April 29, 2002
by Debra Harris